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Regarding the handling of personal information

Basic policy on the protection of personal information

BIS Co., Ltd. recognizes that properly managing and using the personal information provided by our customers and employees is a crucial obligation, and we will proactively and continuously make every effort to protect personal information.

1. We will comply with laws and other regulations concerning personal information, and will also review our management system for protecting personal information as needed and strive for continuous improvement.

We will provide training to all employees and everyone involved in our business operations to ensure the thorough protection of personal information.

2. We will acquire personal information only to the extent necessary for the operation of our business, and through lawful and appropriate means. Furthermore, we will disclose the purpose of use of such information to the public.

When you provide us with your personal information, we will clearly state it to you in advance, and unless otherwise permitted by law, we will use it only within the scope we have stated.

We will not use this information for purposes other than those intended, and we will take all necessary measures to prevent such misuse.


3. We will implement appropriate and reasonable security measures and preventive measures, both technically and organizationally, to protect against risks such as leakage, loss, or damage of personal information.

Instead, we will strive to take continuous corrective measures.

4. We will not provide personal information to third parties except with the consent of the individual concerned (excluding My Number) or as permitted by law.

When providing personal information to a business outsourcing partner for the stated purposes of use, the personal information provided will be limited to the necessary scope only, and the recipient will be required to comply with a contract or other agreement regarding personal information.

We will mandate the management of these systems and provide appropriate guidance and supervision.


5. If you wish to request disclosure, correction, suspension of use, or deletion of your personal information, we will respond promptly within a reasonable scope.

Yes. Regarding the above measures, we will set up a contact point and respond in accordance with the procedures established by our company. Also, for inquiries regarding the handling of personal information,

If you contact us for advice, we will respond appropriately and promptly.


6. When we are entrusted with handling personal information, the personal information we receive will be strictly managed and used only for the purpose of the entrusted work.

Unless otherwise permitted, we will not provide or subcontract the data to third parties without the client's consent.


Enactment date: October 1, 2019

Purpose of use of personal information of our business partners held by our company

Our company will collect personal information for the following purposes (however, My Number will only be used within the scope defined by the My Number Act).

(1) Personal information of the person who made the inquiry [Purpose of use]

- For the purpose of sending brochures, materials, etc., when you request information about accepting Filipino specified skilled workers, and for scheduling interviews, etc.


- To provide information regarding the specified skills foreign worker, support outsourcing services, etc. handled by our company.


- To respond to your comments, inquiries, suggestions, and requests.


- For tasks related to each of the above items


(2) Personal information concerning our business partners (or, in the case of corporate clients, their officers and employees) [Purpose of use]

- For business-related communications regarding the development, education, support, and after-sales service of our specified skills foreign workers.

- For the purpose of registering you for acceptance of specified skilled foreign workers, preparing acceptance application documents, and processing the application.


- For our accounting, customer information management, and other business operations.


Our company, our business partners, local sending organizations Richelle Manpower Agency Co., YWA Human Resource Corporation ,

Business meetings, seminars, etc., hosted (organized, co-organized, sponsored, or supported) by the local educational institution KIRALA Japanese Language Training Center Inc.

This is to provide information regarding interview sessions, workshops, etc.


- For tasks related to each of the above items


(3) Personal information of applicants for recruitment activities [Purpose of use]

- For the purpose of considering and deciding on the hiring of our employees, part-time workers, and temporary staff, as well as providing information and contacting them, and for related business operations.

Disclosure and provision of personal information to third parties

Except when we outsource part of our business operations or in any of the following cases, we will not disclose or provide your personal information to third parties (however, regarding My Number, we will only disclose or provide your personal information to third parties in the case of ③ below).

① When we have obtained the person's consent.


② When disclosing or providing statistical data, etc., in a form that does not allow for the identification of the individual.


③ When disclosure or provision is permitted by law.


④ When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent.


⑤ When it is particularly necessary to improve acceptance support services or to promote the sound development of specified skilled foreign workers, and we obtain the customer's consent.

If it is difficult


⑥ When it is necessary to cooperate with the national or local government in carrying out public duties, and with the consent of the individual concerned, the individual concerned may perform the duties.

If there is a risk of hindering the execution of the plan

Regarding security measures for personal information

Our company will take necessary and appropriate security measures to manage personal information, including preventing leakage, loss, or damage.

Furthermore, we will provide necessary and appropriate supervision to employees and contractors (including subcontractors, etc.) who handle personal information.

Specific details regarding the secure management of personal information are stipulated separately in the "Regulations for the Proper Management of Personal Information."

Response to inquiries regarding personal information

If a customer or individual requests disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, disclosure of records of provision to third parties, or notification of the purpose of use of personal information held by our company, we will verify that the person making the request is the person in charge at the customer's company and respond sincerely in accordance with the provisions of the Personal Information Protection Law.

Contact Us

For any questions or concerns regarding our handling of personal information, please contact us at the following address.

[ BIS Inc. International Business Division ]
759-6531

1-1-8 Yoshimi honmachi, Shimonoseki City, Yamaguchi Prefecture
Phone 083-294-4949
Reception hours: 10:00 AM - 4:00 PM (excluding Saturdays, Sundays, public holidays, year-end and New Year holidays, and other company holidays.)

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